If you have recently signed up for an online casino and are excited about playing video slots with your welcome bonus, but unfortunately, it is not working, don't worry – there could be a simple solution. Firstly, it's important to understand that each online casino has its own set of terms and conditions regarding welcome bonuses. These terms outline the rules and requirements you need to follow in order to activate and use your bonus funds. Make sure you have read and understood these terms before trying to claim your bonus. One common issue that can prevent your casino welcome bonus from working is not meeting the minimum deposit requirement. Most online casinos require you to deposit a certain amount of money to be eligible for the bonus. Double-check the minimum deposit amount specified in the terms and ensure you have met it. Another factor to consider is whether or not you have used any bonus codes correctly. Some online casinos require you to enter a specific bonus code during the registration or deposit process to activate your welcome bonus. Make sure you have entered the correct code, if applicable. Moreover, some casinos have restrictions on certain payment methods. They might exclude particular payment options from being eligible for the welcome bonus. Check if the payment method you used is eligible for the bonus. If not, consider using an alternative method that qualifies for the promotion. If you have followed all the steps mentioned above and your welcome bonus is still not working, contact the customer support team of the online casino. The support team will be able to assist you further by checking your account and identifying any issues that are preventing the bonus from being activated. In conclusion, if your casino welcome bonus is not working for video slots, ensure you have met the minimum deposit requirement, correctly used any bonus codes, and used an eligible payment method. If the issue persists, don't hesitate to reach out to the customer support team for further assistance.